Techlithic builds AI agents for sales, support, lead qualification, internal knowledge, customer service, ecommerce, operations, reporting, and workflow automation. If your business has repeatable decisions, clear knowledge, connected tools, and measurable outcomes, we can design an AI agent around it.
Custom AI agents that understand goals, use your knowledge, connect with tools, take workflow actions, and hand off when human judgment is needed.
AI agents can support almost every repeatable business function where work depends on knowledge, rules, tools, approvals, and follow-up. Techlithic designs agents around your process, not generic templates.
Qualify leads, answer pricing questions, score intent, update CRM, assign owners, trigger follow-ups, and prepare sales summaries.
Resolve FAQs, collect issue context, search knowledgebase answers, route tickets, escalate exceptions, and reduce repetitive replies.
Ask the right questions, enrich lead records, segment prospects, identify urgency, and move high-intent enquiries to sales.
Search SOPs, policies, product docs, FAQs, training files, internal notes, and approved company knowledge for fast answers.
Handle product questions, order status, returns, COD confirmation, abandoned cart support, payment reminders, and customer queries.
Move data, prepare reports, summarize updates, trigger alerts, create tasks, coordinate approvals, and reduce manual admin work.
Answer policy questions, screen candidate details, schedule interviews, prepare onboarding support, and route employee requests.
Classify issues, search documentation, guide users through fixes, create tickets, and route complex cases to the right team.
Collect inputs, summarize dashboards, prepare weekly reports, highlight anomalies, and notify stakeholders about business changes.
We build AI agents around clear business tasks. Each agent is planned with a defined goal, knowledge source, tool access, response rules, escalation logic, and reporting workflow so it can work safely and consistently.
A useful AI agent must do more than chat. It should understand your knowledge, check business context, take controlled actions, update systems, notify the right people, and hand off when a human decision is needed.
Handle FAQs, collect issue context, search knowledge, route tickets, summarize conversations, and escalate important cases.
Qualify leads, answer product questions, update CRM, schedule follow-ups, prepare summaries, and route high-intent buyers.
Automate knowledge search, reporting, document support, task creation, alerts, approvals, and repetitive coordination work.
AI agent development works best when it connects with strategy, chatbot development, knowledgebase training, workflow automation, integrations, and AI operations.
Techlithic can build AI agents for almost any business workflow where the agent has a clear goal, trusted knowledge, connected tools, and defined action rules.
| Agent category | Example capabilities |
|---|---|
| Sales agent | Qualify prospects, score leads, update CRM, prepare follow-up notes, and route high-value enquiries. |
| Support agent | Answer FAQs, collect issue details, create tickets, summarize chats, and escalate complex cases. |
| Knowledge agent | Search internal docs, SOPs, policies, product manuals, help content, and team knowledge. |
| Ecommerce agent | Assist with product selection, order status, cart recovery, COD confirmation, returns, and support queries. |
| Operations agent | Move data, generate reports, trigger alerts, create tasks, monitor updates, and coordinate handoffs. |
| Admin and HR agent | Answer policy questions, screen candidate information, assist onboarding, schedule tasks, and route requests. |
When your AI agent needs WhatsApp, Instagram, Messenger, Telegram, website chat, shared inbox, AI replies, or omnichannel customer engagement, Techlithic can deploy it with Sendwo.
Use Sendwo to support WhatsApp replies, lead qualification, broadcasts, template journeys, customer support, and human handoff.
Let agents handle repetitive work first, then move high-value or complex conversations to your team with full context.
Connect AI agents across WhatsApp, Instagram, Messenger, Telegram, and website chat from one customer engagement system.
AI agent development means building AI systems that can understand a task, use business knowledge, connect with tools, take defined actions, and report outcomes.
Techlithic can build sales, support, lead qualification, customer service, internal knowledge, ecommerce, reporting, HR, admin, IT helpdesk, and operations agents.
Yes. Agents can connect with CRM, websites, forms, spreadsheets, WhatsApp, email, APIs, ecommerce platforms, ticketing systems, and dashboards.
Yes. We can build human handoff, approval steps, escalation rules, action limits, and review workflows so the agent works safely.
Share your AI agent requirement and Techlithic will receive it directly on WhatsApp. We will review the use case, knowledge source, tools, permissions, and workflow actions needed.
