Privacy Policy
for Techlithic Solutions LLC and Techlithic Solution LLP
And for all its products and services
Introduction
At Techlithic Solutions LLC (US) and Techlithic Solutions LLP (India), protecting your privacy is our top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal data when you access our products and services, including Sendwo, HowToBuySaaS, and other software or IT services we offer now or in the future.
By using our services, you agree to the practices described in this policy. If you have any concerns, please contact us using the details provided at the bottom of this page.
Information We Collect
1. Personal Information
We may collect personal data such as:
- Name, email address, phone number, and other contact details
- Billing and shipping address for transactions
- Payment details (processed securely through third-party providers)
2. Technical Information
When you access our websites or use our software:
- IP address, browser type, operating system, and usage logs are recorded
- Cookies and similar tracking technologies are used to enhance your experience
3. Business Information
For business transactions, we may collect information such as:
- Company details
- Contractual preferences
- Account data for software integrations
How We Use Your Information
1. Service Provision
We use your data to:
- Deliver and support products like Sendwo or HowToBuySaaS
- Process your payments and manage accounts
- Improve and personalize your user experience
2. Marketing and Communication
With your consent, we may:
- Send promotional emails about product updates or special offers
- Share educational content related to SaaS and IT services
3. Compliance and Legal Obligations
We may disclose your information to comply with applicable laws, regulations, or enforceable governmental requests.
Data Protection and Security
We implement rigorous technical and organizational measures to protect your data, including:
- Encryption: All sensitive data is encrypted during transmission and at rest.
- Server Confidentiality: Our servers are secured with state-of-the-art firewalls and regular audits.
- Access Control: Only authorized personnel have access to your information, with strict internal policies in place.
- Regular Monitoring: We regularly monitor systems for potential vulnerabilities and breaches.
Preventing Data Breaches
Techlithic Solutions is committed to maintaining a secure environment for your data. Our measures include:
- Routine penetration testing to identify vulnerabilities
- Automatic alerts for suspicious activity
- Immediate response protocols to mitigate breaches
If a breach occurs, affected users will be promptly notified in compliance with applicable laws.
Your Rights
As a user of our services, you have the right to:
- Access your personal data
- Request corrections or updates to your information
- Opt-out of marketing communications
- Request deletion of your data (where applicable)
Complaints and Queries
If you have any concerns or complaints about how your data is handled, you can contact us directly:
India Office: +919015248838
- US Office: +15642245925
We aim to resolve all complaints promptly and transparently.
Data Retention
We retain your data only for as long as necessary to provide our services or comply with legal obligations. Once data is no longer required, it is securely deleted.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on this page, and we encourage you to review it regularly.