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WhatsApp Forms & Flow Builder Setup
Build WhatsApp forms that guide customers step by step
Techlithic sets up WhatsApp Forms & Flow Builder workflows for lead forms, qualification forms, appointment flows, customer data collection, surveys, service intake and follow-up automation using Sendwo.
2017
In business since
500+
Projects delivered
10,000+
Clients served
Structured WhatsApp journey
Questions, buttons, forms, fields, logic and follow-up in one guided flow.
Form to Flow
WhatsApp form preview
I want to book a consultation.
Sure. Please fill this quick form.
John Doe
WhatsApp automation
Thanks. Your request is captured and assigned.
Trusted by ambitious teams and growing brands
BYJU'S
FORTIS
HIMALAYA
HONDA
LIBERTY
WHIRLPOOL
VISSCO
GUARDIZON
BYJU'S
FORTIS
HIMALAYA
HONDA
LIBERTY
WHIRLPOOL
VISSCO
GUARDIZON
The form problem
Normal forms break the conversation
Website forms often feel disconnected from the customer journey. People submit half-filled details, sales teams receive incomplete data, and follow-up depends on manual work.
- Lead forms miss important qualification details
- Appointment requests stay scattered across chats
- Customer data is not saved in a reusable workflow
- Survey and feedback collection becomes manual
The Techlithic setup
WhatsApp forms that continue the conversation
We build WhatsApp Forms & Flow Builder Setup using Sendwo so customers can submit information inside a guided WhatsApp journey, while your team receives structured lead data, labels, handoff and follow-up triggers.
Better lead data
Collect name, phone, budget, timeline, service need and custom fields.
Less manual work
Send responses to inbox, Google Sheets, CRM, APIs or workflows.
Cleaner qualification
Ask conditional questions based on customer answers and intent.
Faster follow-up
Trigger templates, team assignment, reminders and confirmation messages.
What we build
Forms and flows for real business goals
WhatsApp Forms & Flow Builder Setup works best when every flow is designed around a clear outcome, data structure and next action.
Lead forms
Capture prospects from WhatsApp, ads, website chat, landing pages and QR codes with structured questions.
Qualification forms
Ask need, budget, location, timeline, service interest and buying stage before sales calls.
Appointment flows
Let customers select service, date, time, contact details and reminder preference inside WhatsApp.
Customer data flows
Collect onboarding details, order information, service requirements, documents and preferences.
Survey flows
Collect feedback, NPS, satisfaction scores, event responses, course feedback and review requests.
Sendwo Flow Builder
Draft saved
Blocks
Text message
User input
Dropdown
Condition
Google Sheet
HTTP API
AI reply
Welcome
Hi. Let’s collect your requirement.
Ask Name
Save response as full_name.
Choose Service
Show dropdown options.
Confirmation
Assign lead and send follow-up.
Edit field
Field type: Email
Required: Enabled
Save as: email
Next: Choose Service
Action: Assign team
Powered by Sendwo
A visual builder for WhatsApp journeys
Sendwo Flow Builder gives your business a no-code way to map WhatsApp conversations with messages, input fields, buttons, conditions, API calls, Google Sheets actions, AI replies and team handoff. Techlithic turns this builder into a working customer data workflow.
UI
Flow architecture
We map each step, field, condition, message, confirmation and fallback before launch.
DATA
Field structure
We decide what data to collect, where it should be saved and how your team should use it.
AUTO
After-submit automation
Trigger lead assignment, labels, templates, reminders, Google Sheets sync or API actions.
ROI
Completion tracking
Review submissions, completion rate, drop-offs, captured fields and follow-up outcomes.
How WhatsApp forms work
From question to qualified action
Your WhatsApp flow should not only collect data. It should guide users, store responses, trigger action and help your team respond faster.
1
Choose template
Start with a lead form, booking flow, intake form or survey structure.
2
Add questions
Collect text, phone, email, number, date, dropdown, radio and custom fields.
3
Set logic
Use conditions to show the right next question based on user answers.
4
Publish flow
Make the flow available from WhatsApp, ads, QR codes, pages and buttons.
5
Capture data
Save responses inside Sendwo and sync with Sheets, CRM, APIs or workflows.
6
Automate next step
Assign team, send confirmation, trigger reminder or start follow-up campaign.
Interactive preview
See how different flows behave
Use this preview block to show website visitors how a WhatsApp form can collect data for different business workflows.
Lead qualification flow
Hi. What service are you looking for?
Automation
What is your expected timeline?
Great. Your lead is qualified and assigned to sales.
Setup process
From idea to live WhatsApp flow
Techlithic handles the strategy, structure, build, testing and handover so your WhatsApp Forms & Flow Builder Setup works for real customer journeys.
1
Flow requirement mapping
We define the goal, fields, questions, audience, trigger and after-submit action.
2
Conversation design
We write short WhatsApp-friendly prompts, buttons, options, validations and fallback replies.
3
Sendwo flow setup
We build the form or flow using Sendwo, connect labels, inbox routing, sheets, API or automation tools.
4
Testing and launch
We test mobile behavior, field capture, routing, confirmation, team assignment and reporting.
Trigger
Ad click, WhatsApp button, website chat, QR code, landing page or campaign message
Questions
Name, phone, email, service, budget, timeline, preferred date, location and custom fields
Logic
Show different questions based on service type, interest level, location or answer path
Storage
Save in Sendwo contacts, Google Sheets, CRM, webhook, API or team inbox
Action
Assign team, send confirmation, trigger reminder, start follow-up or sync data
Related services
Build the full form-to-follow-up stack
WhatsApp Forms & Flow Builder Setup works best when connected with ads, AI, lead routing, marketing automation, inbox setup and integrations.
Conversational lead generation
Capture and qualify leads from ads, landing pages, forms, website chat and WhatsApp flows.
View serviceClick-to-WhatsApp ads
Send Meta ad traffic into WhatsApp flows that qualify and route interested prospects.
View serviceAI chatbot deployment
Use AI replies and chatbot flows to guide customers before and after form submission.
View serviceShared inbox setup
Route completed forms to sales, support, admissions, appointments or operations teams.
View serviceWhatsApp marketing automation
Send follow-up templates, reminders, broadcasts, drip campaigns and nurture sequences.
View serviceAppointment automation
Automate booking, reminders, rescheduling, follow-ups and no-show reduction.
View serviceEcommerce messaging
Build order request forms, product inquiry flows, COD confirmations and payment reminders.
View serviceCRM and ecommerce integrations
Sync form responses with Shopify, WooCommerce, Google Sheets, CRMs, APIs and workflow tools.
View serviceMessaging analytics
Track submissions, completion rate, drop-offs, source, routing and conversion outcomes.
View service
WhatsApp flow setup request
Tell us what your form should collect
Share your flow type, required fields and business goal. This form opens WhatsApp with your details so our team can suggest the right WhatsApp Forms & Flow Builder Setup.
Best for lead capture, qualification, appointment booking, customer data, surveys and service intake.
Can include conditional logic, labels, Google Sheets, CRM, APIs, team assignment and follow-up automation.
Useful when your team needs structured customer data from WhatsApp instead of messy chat messages.
Collect better customer data inside WhatsApp
Let Techlithic build your WhatsApp Forms & Flow Builder Setup with Sendwo, including lead forms, qualification forms, booking flows, surveys, integrations, team routing and follow-up automation.