Customer engagement
Customer Engagement & Messaging Automation
Meet customers where they already are. With Sendwo and connected workflows, your marketing, sales and support teams can work from a shared view of the customer.
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Omnichannel Customer Engagement Setup
Set up customer engagement across WhatsApp, Instagram, Messenger, Telegram, and website chat.
02WhatsApp Business API Implementation
Handle Meta Business verification, WhatsApp API setup, number connection, templates, and inbox setup.
03WhatsApp Marketing Automation
Build broadcast, drip, segmentation, template, and scheduled WhatsApp marketing campaigns.
04AI Chatbot Deployment Service
Deploy AI chatbots for sales, support, lead capture, FAQs, ecommerce, and service workflows.
05AI Agent Knowledgebase Training
Train AI agents on website content, docs, policies, product pages, and FAQs.
06Shared Inbox & Support Automation
Set up live inbox, team assignment, labels, canned replies, AI replies, and human handoff.
07Click-to-WhatsApp Ads Funnel Setup
Create Meta ad campaigns that send prospects directly into WhatsApp conversations.
08Conversational Lead Generation Engine
Capture and qualify leads from ads, landing pages, forms, website chat, and WhatsApp flows.
09WhatsApp Forms & Flow Builder Setup
Build lead forms, qualification forms, appointment flows, customer data flows, and survey flows.
10Ecommerce Messaging Automation
Automate abandoned cart, COD confirmation, order updates, catalog, checkout, and payment reminders.
11WhatsApp Payments & Commerce Setup
Set up payment collection, order confirmation, catalog selling, and commerce workflows through WhatsApp.
12Appointment Booking Automation
Automate booking, reminders, rescheduling, follow-ups, and no-show reduction.
13Instagram DM Automation
Automate Instagram DMs, comment-to-DM, lead capture, FAQs, and social campaign replies.
14Facebook Messenger Automation
Build Messenger chatbot, page inbox automation, support replies, and lead routing.
15Telegram Chatbot Automation
Create Telegram bots for communities, support, updates, campaigns, and customer nurturing.
16Website AI Assistant & Webchat Setup
Add website chat widget, AI assistant, support bot, visitor qualification, and lead capture.
17CRM & Ecommerce Integration Service
Integrate Sendwo with Shopify, WooCommerce, Google Sheets, CRMs, APIs, Make, Zapier, n8n, and Pabbly.
18Messaging Analytics & ROI Reporting
Track campaign delivery, opens, replies, leads, conversions, and revenue attribution.
19Sendwo Managed Service
Done-for-you Sendwo campaign management, chatbot setup, automation management, and reporting.
20Sendwo Onboarding & Training
Train teams on Sendwo setup, campaign launches, inbox management, chatbot flows, and support operations.
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