Accessibility
Techlithic Solutions LLC is committed to making its websites, platforms, software experiences, checkout pages, support channels, and digital content more accessible and usable for a broad range of people.
1. Introduction
Techlithic Solutions LLC believes digital products and online services should be usable by as many people as reasonably possible. This Accessibility Statement explains our commitment to accessibility across our websites, software tools, SaaS platforms, forms, support channels, checkout pages, and digital content.
For the purpose of this page, “Techlithic Solutions LLC,” “Techlithic,” “we,” “us,” and “our” refer to Techlithic Solutions LLC and its platforms, websites, products, services, applications, and related business operations.
2. Platforms Covered
This Accessibility Statement applies to the digital experiences operated by Techlithic Solutions LLC, including:
- Techlithic.com, our main company website.
- Sendwo.com, our WhatsApp-first marketing, automation, AI chatbot, live inbox, forms, flows, ecommerce messaging, and customer communication platform.
- HowToBuySaaS.com, our SaaS discovery, marketplace, listing, review, comparison, buyer research, private deal flow, fundraising, and acquisition platform.
- Checkout pages, account pages, onboarding flows, forms, documentation, landing pages, knowledge resources, support channels, and related digital materials.
3. Our Accessibility Commitment
We aim to make our websites and platforms easier to access, understand, navigate, and use. Our approach includes improving page structure, readability, contrast, keyboard accessibility, responsive design, form clarity, link clarity, content hierarchy, and compatibility with assistive technologies where reasonably possible.
Accessibility is an ongoing effort. We review and improve our pages, components, and workflows as our products evolve.
4. Accessibility Features We Aim to Support
We aim to support practical accessibility improvements across our digital properties, including:
5. Browser, Device, and Assistive Technology Compatibility
We aim to support modern browsers, devices, operating systems, and assistive technologies. However, user experience may vary depending on browser version, device type, operating system, internet connection, assistive technology, third-party plugins, extensions, and platform updates.
For best results, we recommend using updated versions of modern browsers and keeping assistive technology and device software up to date.
6. Known Limitations
Although we try to improve accessibility, some areas may not be fully accessible at all times. Limitations may occur due to product updates, third-party integrations, embedded tools, legacy components, complex dashboards, charts, APIs, widgets, payment forms, media, or marketplace content submitted by users.
Certain Sendwo features, such as automation builders, forms, flows, campaign builders, chatbot interfaces, live inbox tools, and advanced dashboard screens, may include complex interactive components. Certain HowToBuySaaS features, such as comparison pages, listing cards, review elements, private deal flow screens, and embedded third-party content, may also vary in accessibility.
7. Third-Party Content and Integrations
Our websites and platforms may include third-party services, payment processors, embedded content, analytics tools, chat widgets, video players, maps, social media embeds, forms, scripts, integrations, and external links.
We do not fully control the accessibility of third-party content, third-party platforms, or external websites. Their accessibility standards, interfaces, policies, and technical behavior are controlled by the respective third-party providers.
8. Accessibility Feedback
If you experience difficulty accessing any part of Techlithic.com, Sendwo.com, HowToBuySaaS.com, our checkout pages, support flows, dashboards, forms, or other digital materials, please contact us through our official support channels.
When reporting an accessibility issue, please include the page URL, a description of the issue, the device used, browser name and version, assistive technology used if applicable, and any screenshot or screen recording that can help us understand the issue.
9. How We Handle Accessibility Requests
We review accessibility feedback and try to respond within a reasonable time. Some fixes may be simple, while others may require design, development, testing, third-party coordination, or product roadmap planning.
Where a specific accessibility issue cannot be fixed immediately, we may try to provide reasonable assistance, alternative information, or a workaround where feasible and appropriate.
10. User Responsibilities
Users are responsible for using updated browsers, maintaining their device accessibility settings, ensuring their assistive technologies are properly configured, and contacting us with clear details if they face an accessibility barrier.
11. Relationship With Other Policies
This Accessibility Statement should be read together with our Terms and Conditions, Privacy Policy, Refund Policy, and Security page.
12. Updates to This Accessibility Statement
We may update this Accessibility Statement from time to time as our websites, platforms, products, support channels, and accessibility practices evolve. When we update this page, we will revise the “Last Updated” date.
Contact Techlithic Solutions LLC
If you need accessibility assistance or want to report an accessibility issue, please contact us through the official support channels available on Techlithic.com, Sendwo.com, and HowToBuySaaS.com.